Last updated: 12 September 2026
These Terms and Conditions govern the use of CGOTExpo.com, registration for CGOT Expo, ticket purchases, visitor services, visa support, airport pickup, interpreter bookings and other services made available in connection with the event.
By using this website, registering for the event, purchasing a ticket or requesting a service, you agree to these Terms and Conditions.
1. About CGOT Expo
CGOT Expo is the international-facing brand used for the China Grain & Oil Technology Expo.
Event owner:
Zhengzhou Huizhuo Exhibition Planning Co., Ltd.
Room 102, 1st Floor, Villa No. 104, Building 35, Zone B, Zhengdong Commercial Center
Zhengdong New District, Zhengzhou
Henan Province, China
International website operator:
Xclusive Beauty Ventures
Netherlands
General enquiries:
info@cgotexpo.com
2. Acceptance of These Terms
By accessing or using CGOTExpo.com, registering for CGOT Expo, purchasing a ticket or requesting any service connected with the event, you confirm that you have read and accepted these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should not use the relevant registration, booking or service functions.
3. Event Information
CGOT Expo is a professional business-to-business trade exhibition.
Event information published on CGOTExpo.com may include dates, venue details, opening hours, exhibitor information, activities, conference sessions, buyer programmes and other event-related information.
We aim to keep this information accurate and up to date. However, event details may be changed where reasonably necessary.
This may include changes to:
Such changes do not automatically entitle a visitor to compensation or a refund, except where specifically stated in these Terms and Conditions.
4. Visitor Registration
Visitors must provide complete and accurate information when registering for CGOT Expo.
Registration information may include:
Visitors are responsible for ensuring that the information provided is correct.
We reserve the right to request additional information where reasonably necessary to verify a registration or determine eligibility to attend the event.
CGOT Expo is intended primarily for professional and business visitors aged 18 or older.
5. Tickets and Payments
Where a ticket fee applies, the visitor must complete payment in accordance with the payment instructions shown during registration.
A registration is not considered fully confirmed until any applicable payment has been successfully received.
Ticket prices may vary depending on registration period, visitor category, service package or other conditions announced on the website.
Any applicable payment processing charges, bank fees, foreign exchange charges or similar third-party charges are the responsibility of the visitor unless otherwise stated.
6. Refunds, Cancellations and Event Changes
6.1 General Ticket Policy
Tickets for CGOT Expo are non-refundable, except in the specific circumstances described in these Terms and Conditions.
If a visitor is unable to attend the event, the ticket value may be transferred once to the next edition of CGOT Expo, subject to prior written approval by CGOT Expo.
The visitor will not be required to pay any difference if the standard ticket price for the next edition is higher.
A ticket may only be transferred to the immediately following edition and may not be carried forward repeatedly.
6.2 Visitor Cancellation
If a visitor voluntarily cancels their attendance, no cash refund will be provided.
The visitor may request to transfer the ticket once to the next edition of CGOT Expo in accordance with Section 6.1.
6.3 No-Show
If a visitor does not attend the event without prior approved ticket transfer, the ticket is considered used and no refund will be issued.
6.4 Visa Refusal
A ticket refund may be granted where a visitor’s visa application is officially refused.
To qualify for a refund, the visitor must:
CGOT Expo may request reasonable evidence before approving the refund.
Approved visa-refusal refunds will be processed within 14 days.
6.5 Event Postponement
If CGOT Expo is postponed to a new date, existing tickets will automatically remain valid for the rescheduled event.
A postponement does not automatically entitle the visitor to a refund.
6.6 Event Cancellation
If CGOT Expo is fully cancelled and no replacement event or new date is offered, the visitor will be entitled to a refund of the ticket price paid.
Approved refunds will be processed within 14 days.
6.7 Travel and Other Costs
CGOT Expo is not responsible for any travel-related or third-party costs incurred by visitors.
This includes, but is not limited to:
This applies even if the event is postponed, changed or cancelled, except where applicable law provides otherwise.
Visitors are strongly advised to use flexible or refundable travel arrangements and appropriate travel insurance.
7. Ticket Transfers
Tickets may not be transferred to another person without prior approval from CGOT Expo.
If a visitor wishes to transfer a ticket, the visitor must contact CGOT Expo in advance so that the registration details can be updated and approved.
CGOT Expo may refuse a ticket transfer where there are reasonable concerns relating to fraud, eligibility, security or misuse.
8. Visa and Invitation Letter Support
CGOT Expo may provide assistance with visa-related documentation or invitation-letter requests.
This assistance does not guarantee:
The final decision regarding visa issuance and entry into China is made solely by the relevant embassy, consulate, immigration authority or other competent government authority.
Visitors are responsible for applying for their visa in sufficient time before travel.
9. Visa Application Information
Visitors requesting visa support must provide complete and accurate information.
This may include:
CGOT Expo does not request passport copies through CGOTExpo.com unless this is separately communicated and legally required.
Providing incorrect or incomplete visa information may delay or prevent processing.
CGOT Expo is not responsible for visa refusal resulting from incorrect, incomplete, late or misleading information supplied by the visitor.
10. Travel Responsibilities
Each visitor is responsible for arranging and verifying their own travel requirements.
This includes responsibility for:
CGOT Expo does not act as a travel agency.
11. Airport Pickup Services
Airport pickup may be offered as a paid service.
Visitors must provide accurate flight and arrival information.
The visitor is responsible for informing CGOT Expo of any changes to flight details as soon as reasonably possible.
If a visitor fails to appear for a scheduled airport pickup, the service will be considered used and no refund will be provided.
A refund or rescheduling may be considered where the visitor is unable to use the service because of force majeure or circumstances beyond the visitor’s reasonable control, subject to reasonable supporting evidence where requested.
Such circumstances may include major flight cancellation, serious disruption, emergency or other events outside the reasonable control of the visitor.
12. Interpreter Services
Interpreter services may be booked for an additional fee.
Availability is not guaranteed until the booking has been confirmed.
A visitor may cancel an interpreter booking and receive a refund if the cancellation is made more than 7 calendar days before the booked service.
If cancellation is made 7 calendar days or less before the booked service, no refund will be provided.
Where a refund is approved, it will be processed within 14 days.
CGOT Expo will use reasonable efforts to arrange suitable interpreters but does not guarantee the outcome of business discussions, negotiations, transactions or technical interpretations.
13. Business Matching and Supplier Introductions
CGOT Expo may help visitors connect with exhibitors, manufacturers, suppliers, distributors and other business participants.
Such introductions are intended to facilitate business communication only.
CGOT Expo is not a party to any commercial agreement that may subsequently be entered into between visitors and third parties.
Visitors are responsible for conducting their own:
14. Exhibitors and Third Parties
Exhibitors, suppliers, service providers and other third parties participating in or connected with CGOT Expo are independent businesses.
Their products, services, statements, certifications, quotations and commercial claims are their own responsibility.
CGOT Expo does not guarantee:
Visitors should independently verify all information before entering into commercial transactions.
15. No Guarantee of Business Results
Participation in CGOT Expo does not guarantee orders, contracts, distribution agreements, supplier relationships, investment, sales or any other business result.
CGOT Expo provides a professional trade environment intended to facilitate introductions, sourcing and business discussions.
Commercial decisions remain the responsibility of the individual participants.
16. Refusal of Entry and Removal from the Event
CGOT Expo and the event organiser reserve the right to refuse entry or remove any person where reasonably necessary.
This may include situations involving:
Where entry is refused or a visitor is removed because of their own conduct or breach of these Terms and Conditions, no refund will be provided.
17. Code of Conduct
All visitors are expected to behave professionally and respectfully.
Visitors must comply with reasonable instructions issued by event staff, venue staff, security personnel and relevant authorities.
Visitors must not engage in behaviour that could endanger, harass, disrupt or negatively affect other participants.
18. Photography and Video
Photography and video recording may take place during CGOT Expo for purposes including:
By attending a professional trade exhibition, visitors acknowledge that they may appear incidentally in photographs or video recordings taken in public event areas.
Where an individual is the specific focus of promotional photography or filming, consent may be requested where appropriate.
Visitors who have concerns regarding photography or filming may contact event staff.
19. Website Content
We aim to ensure that information published on CGOTExpo.com is accurate and current.
However, website content is provided for general informational purposes and may be changed without notice.
We do not guarantee that all information will always be:
Obvious errors may be corrected at any time.
20. Intellectual Property
Unless otherwise stated, content published on CGOTExpo.com, including text, branding, graphics, logos, design elements and original promotional materials, may be protected by intellectual property rights.
Content may not be reproduced, republished, commercially distributed or used in a misleading way without permission from the relevant rights holder.
Nothing in these Terms transfers ownership of intellectual property to website users.
21. External Links and Third-Party Services
CGOTExpo.com may contain links to third-party websites or services.
These may include travel providers, hotels, ticketing services, booking platforms or other external resources.
We are not responsible for:
Visitors should review the applicable terms of the relevant third-party provider before making a purchase or booking.
22. Limitation of Liability
To the maximum extent permitted by applicable law, CGOT Expo, Zhengzhou Huizhuo Exhibition Planning Co., Ltd. and Xclusive Beauty Ventures will not be liable for indirect, incidental, consequential or commercial losses arising from participation in the event or use of the website.
This may include:
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
23. Force Majeure
CGOT Expo will not be liable for delay, modification, disruption or failure to perform obligations where this results from circumstances beyond reasonable control.
Such circumstances may include:
Where possible, reasonable efforts will be made to minimise disruption.
24. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will be published on CGOTExpo.com together with the date of the most recent update.
Terms applicable to a transaction, booking or registration will generally be those in effect at the time the relevant transaction or booking was made, unless a change is required by law or agreed with the visitor.
25. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the People’s Republic of China, except where mandatory law applicable to a particular visitor provides otherwise.
Any dispute arising from or relating to these Terms, participation in CGOT Expo or services provided in connection with the event shall, where legally permitted, be subject to the jurisdiction of the competent courts in Zhengzhou, Henan Province, People’s Republic of China.
Nothing in this section limits any mandatory rights that cannot lawfully be excluded.
26. Privacy
Personal information collected through CGOTExpo.com is processed in accordance with our Privacy Policy.
Visitors should review the Privacy Policy before submitting personal information.
27. Contact
For questions regarding these Terms and Conditions, tickets, refunds, registrations or event services, please contact:
CGOT Expo
China Grain & Oil Technology Expo
International website operator:
Xclusive Beauty Ventures
Netherlands
Event owner:
Zhengzhou Huizhuo Exhibition Planning Co., Ltd.
Room 102, 1st Floor, Villa No. 104, Building 35, Zone B, Zhengdong Commercial Center
Zhengdong New District, Zhengzhou
Henan Province, China
Email: info@cgotexpo.com
Website: CGOTExpo.com