● Edition 06 20 – 22 November 2026 Zhengzhou International Convention & Exhibition Center
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Terms and Conditions

Last updated: 12 September 2026

These Terms and Conditions govern the use of CGOTExpo.com, registration for CGOT Expo, ticket purchases, visitor services, visa support, airport pickup, interpreter bookings and other services made available in connection with the event.

By using this website, registering for the event, purchasing a ticket or requesting a service, you agree to these Terms and Conditions.

1. About CGOT Expo

CGOT Expo is the international-facing brand used for the China Grain & Oil Technology Expo.

Event owner:
Zhengzhou Huizhuo Exhibition Planning Co., Ltd.
Room 102, 1st Floor, Villa No. 104, Building 35, Zone B, Zhengdong Commercial Center
Zhengdong New District, Zhengzhou
Henan Province, China

International website operator:
Xclusive Beauty Ventures
Netherlands

General enquiries:
info@cgotexpo.com

2. Acceptance of These Terms

By accessing or using CGOTExpo.com, registering for CGOT Expo, purchasing a ticket or requesting any service connected with the event, you confirm that you have read and accepted these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use the relevant registration, booking or service functions.

3. Event Information

CGOT Expo is a professional business-to-business trade exhibition.

Event information published on CGOTExpo.com may include dates, venue details, opening hours, exhibitor information, activities, conference sessions, buyer programmes and other event-related information.

We aim to keep this information accurate and up to date. However, event details may be changed where reasonably necessary.

This may include changes to:

  • Event dates
  • Opening hours
  • Venue arrangements
  • Exhibitor participation
  • Conference sessions
  • Activities
  • Speakers
  • Buyer programmes
  • Floor plans
  • Service arrangements

Such changes do not automatically entitle a visitor to compensation or a refund, except where specifically stated in these Terms and Conditions.

4. Visitor Registration

Visitors must provide complete and accurate information when registering for CGOT Expo.

Registration information may include:

  • Full name
  • Company name
  • Country
  • Email address
  • Telephone number

Visitors are responsible for ensuring that the information provided is correct.

We reserve the right to request additional information where reasonably necessary to verify a registration or determine eligibility to attend the event.

CGOT Expo is intended primarily for professional and business visitors aged 18 or older.

5. Tickets and Payments

Where a ticket fee applies, the visitor must complete payment in accordance with the payment instructions shown during registration.

A registration is not considered fully confirmed until any applicable payment has been successfully received.

Ticket prices may vary depending on registration period, visitor category, service package or other conditions announced on the website.

Any applicable payment processing charges, bank fees, foreign exchange charges or similar third-party charges are the responsibility of the visitor unless otherwise stated.

6. Refunds, Cancellations and Event Changes

6.1 General Ticket Policy

Tickets for CGOT Expo are non-refundable, except in the specific circumstances described in these Terms and Conditions.

If a visitor is unable to attend the event, the ticket value may be transferred once to the next edition of CGOT Expo, subject to prior written approval by CGOT Expo.

The visitor will not be required to pay any difference if the standard ticket price for the next edition is higher.

A ticket may only be transferred to the immediately following edition and may not be carried forward repeatedly.

6.2 Visitor Cancellation

If a visitor voluntarily cancels their attendance, no cash refund will be provided.

The visitor may request to transfer the ticket once to the next edition of CGOT Expo in accordance with Section 6.1.

6.3 No-Show

If a visitor does not attend the event without prior approved ticket transfer, the ticket is considered used and no refund will be issued.

6.4 Visa Refusal

A ticket refund may be granted where a visitor’s visa application is officially refused.

To qualify for a refund, the visitor must:

  • Have submitted the visa application in a timely manner
  • Have provided the required and accurate documentation
  • Provide written evidence of refusal issued by the relevant embassy, consulate, visa centre or competent immigration authority

CGOT Expo may request reasonable evidence before approving the refund.

Approved visa-refusal refunds will be processed within 14 days.

6.5 Event Postponement

If CGOT Expo is postponed to a new date, existing tickets will automatically remain valid for the rescheduled event.

A postponement does not automatically entitle the visitor to a refund.

6.6 Event Cancellation

If CGOT Expo is fully cancelled and no replacement event or new date is offered, the visitor will be entitled to a refund of the ticket price paid.

Approved refunds will be processed within 14 days.

6.7 Travel and Other Costs

CGOT Expo is not responsible for any travel-related or third-party costs incurred by visitors.

This includes, but is not limited to:

  • Flights
  • Train tickets
  • Hotels
  • Visa application fees
  • Travel insurance
  • Local transportation
  • Meals
  • Business expenses
  • Lost income
  • Other travel or accommodation costs

This applies even if the event is postponed, changed or cancelled, except where applicable law provides otherwise.

Visitors are strongly advised to use flexible or refundable travel arrangements and appropriate travel insurance.

7. Ticket Transfers

Tickets may not be transferred to another person without prior approval from CGOT Expo.

If a visitor wishes to transfer a ticket, the visitor must contact CGOT Expo in advance so that the registration details can be updated and approved.

CGOT Expo may refuse a ticket transfer where there are reasonable concerns relating to fraud, eligibility, security or misuse.

8. Visa and Invitation Letter Support

CGOT Expo may provide assistance with visa-related documentation or invitation-letter requests.

This assistance does not guarantee:

  • Visa approval
  • Entry into China
  • Acceptance of documentation by an embassy or consulate
  • Immigration approval at the border
  • Any particular processing time

The final decision regarding visa issuance and entry into China is made solely by the relevant embassy, consulate, immigration authority or other competent government authority.

Visitors are responsible for applying for their visa in sufficient time before travel.

9. Visa Application Information

Visitors requesting visa support must provide complete and accurate information.

This may include:

  • Full name
  • Date of birth
  • Nationality
  • Passport number
  • Passport issue date
  • Passport expiry date
  • Other information required for the visa or invitation procedure

CGOT Expo does not request passport copies through CGOTExpo.com unless this is separately communicated and legally required.

Providing incorrect or incomplete visa information may delay or prevent processing.

CGOT Expo is not responsible for visa refusal resulting from incorrect, incomplete, late or misleading information supplied by the visitor.

10. Travel Responsibilities

Each visitor is responsible for arranging and verifying their own travel requirements.

This includes responsibility for:

  • Valid passport
  • Visa requirements
  • Entry requirements
  • Flight or train bookings
  • Accommodation
  • Travel insurance
  • Health requirements
  • Local transportation
  • Compliance with applicable laws and regulations

CGOT Expo does not act as a travel agency.

11. Airport Pickup Services

Airport pickup may be offered as a paid service.

Visitors must provide accurate flight and arrival information.

The visitor is responsible for informing CGOT Expo of any changes to flight details as soon as reasonably possible.

If a visitor fails to appear for a scheduled airport pickup, the service will be considered used and no refund will be provided.

A refund or rescheduling may be considered where the visitor is unable to use the service because of force majeure or circumstances beyond the visitor’s reasonable control, subject to reasonable supporting evidence where requested.

Such circumstances may include major flight cancellation, serious disruption, emergency or other events outside the reasonable control of the visitor.

12. Interpreter Services

Interpreter services may be booked for an additional fee.

Availability is not guaranteed until the booking has been confirmed.

A visitor may cancel an interpreter booking and receive a refund if the cancellation is made more than 7 calendar days before the booked service.

If cancellation is made 7 calendar days or less before the booked service, no refund will be provided.

Where a refund is approved, it will be processed within 14 days.

CGOT Expo will use reasonable efforts to arrange suitable interpreters but does not guarantee the outcome of business discussions, negotiations, transactions or technical interpretations.

13. Business Matching and Supplier Introductions

CGOT Expo may help visitors connect with exhibitors, manufacturers, suppliers, distributors and other business participants.

Such introductions are intended to facilitate business communication only.

CGOT Expo is not a party to any commercial agreement that may subsequently be entered into between visitors and third parties.

Visitors are responsible for conducting their own:

  • Due diligence
  • Supplier verification
  • Product inspection
  • Contract review
  • Payment verification
  • Quality control
  • Compliance checks
  • Shipping arrangements

14. Exhibitors and Third Parties

Exhibitors, suppliers, service providers and other third parties participating in or connected with CGOT Expo are independent businesses.

Their products, services, statements, certifications, quotations and commercial claims are their own responsibility.

CGOT Expo does not guarantee:

  • Product quality
  • Supplier reliability
  • Commercial performance
  • Delivery
  • Factory capacity
  • Product compliance
  • Certifications
  • Pricing
  • Payment security
  • Business results

Visitors should independently verify all information before entering into commercial transactions.

15. No Guarantee of Business Results

Participation in CGOT Expo does not guarantee orders, contracts, distribution agreements, supplier relationships, investment, sales or any other business result.

CGOT Expo provides a professional trade environment intended to facilitate introductions, sourcing and business discussions.

Commercial decisions remain the responsibility of the individual participants.

16. Refusal of Entry and Removal from the Event

CGOT Expo and the event organiser reserve the right to refuse entry or remove any person where reasonably necessary.

This may include situations involving:

  • Fraudulent registration
  • False information
  • Misuse of tickets or badges
  • Harassment
  • Violence or threatening behaviour
  • Illegal activity
  • Serious disruption
  • Unauthorised commercial activity
  • Breach of venue rules
  • Breach of these Terms and Conditions

Where entry is refused or a visitor is removed because of their own conduct or breach of these Terms and Conditions, no refund will be provided.

17. Code of Conduct

All visitors are expected to behave professionally and respectfully.

Visitors must comply with reasonable instructions issued by event staff, venue staff, security personnel and relevant authorities.

Visitors must not engage in behaviour that could endanger, harass, disrupt or negatively affect other participants.

18. Photography and Video

Photography and video recording may take place during CGOT Expo for purposes including:

  • Event documentation
  • Marketing
  • Social media
  • Press coverage
  • Promotional materials
  • Future event promotion

By attending a professional trade exhibition, visitors acknowledge that they may appear incidentally in photographs or video recordings taken in public event areas.

Where an individual is the specific focus of promotional photography or filming, consent may be requested where appropriate.

Visitors who have concerns regarding photography or filming may contact event staff.

19. Website Content

We aim to ensure that information published on CGOTExpo.com is accurate and current.

However, website content is provided for general informational purposes and may be changed without notice.

We do not guarantee that all information will always be:

  • Complete
  • Error-free
  • Current
  • Available without interruption

Obvious errors may be corrected at any time.

20. Intellectual Property

Unless otherwise stated, content published on CGOTExpo.com, including text, branding, graphics, logos, design elements and original promotional materials, may be protected by intellectual property rights.

Content may not be reproduced, republished, commercially distributed or used in a misleading way without permission from the relevant rights holder.

Nothing in these Terms transfers ownership of intellectual property to website users.

21. External Links and Third-Party Services

CGOTExpo.com may contain links to third-party websites or services.

These may include travel providers, hotels, ticketing services, booking platforms or other external resources.

We are not responsible for:

  • Third-party website content
  • Third-party pricing
  • Booking terms
  • Privacy practices
  • Availability
  • Service quality
  • Transactions completed with third parties

Visitors should review the applicable terms of the relevant third-party provider before making a purchase or booking.

22. Limitation of Liability

To the maximum extent permitted by applicable law, CGOT Expo, Zhengzhou Huizhuo Exhibition Planning Co., Ltd. and Xclusive Beauty Ventures will not be liable for indirect, incidental, consequential or commercial losses arising from participation in the event or use of the website.

This may include:

  • Loss of profit
  • Loss of business opportunity
  • Loss of anticipated orders
  • Supplier disputes
  • Travel disruption
  • Visa refusal
  • Flight cancellation
  • Accommodation costs
  • Missed appointments
  • Third-party failures
  • Loss caused by events outside reasonable control

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

23. Force Majeure

CGOT Expo will not be liable for delay, modification, disruption or failure to perform obligations where this results from circumstances beyond reasonable control.

Such circumstances may include:

  • Natural disasters
  • Extreme weather
  • Epidemics or pandemics
  • Government restrictions
  • War
  • Civil unrest
  • Terrorism
  • Strikes
  • Transport disruption
  • Venue closure
  • Power failure
  • Communications failure
  • Public health measures
  • Border restrictions
  • Other comparable events outside reasonable control

Where possible, reasonable efforts will be made to minimise disruption.

24. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will be published on CGOTExpo.com together with the date of the most recent update.

Terms applicable to a transaction, booking or registration will generally be those in effect at the time the relevant transaction or booking was made, unless a change is required by law or agreed with the visitor.

25. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the People’s Republic of China, except where mandatory law applicable to a particular visitor provides otherwise.

Any dispute arising from or relating to these Terms, participation in CGOT Expo or services provided in connection with the event shall, where legally permitted, be subject to the jurisdiction of the competent courts in Zhengzhou, Henan Province, People’s Republic of China.

Nothing in this section limits any mandatory rights that cannot lawfully be excluded.

26. Privacy

Personal information collected through CGOTExpo.com is processed in accordance with our Privacy Policy.

Visitors should review the Privacy Policy before submitting personal information.

27. Contact

For questions regarding these Terms and Conditions, tickets, refunds, registrations or event services, please contact:

CGOT Expo
China Grain & Oil Technology Expo

International website operator:
Xclusive Beauty Ventures
Netherlands

Event owner:
Zhengzhou Huizhuo Exhibition Planning Co., Ltd.
Room 102, 1st Floor, Villa No. 104, Building 35, Zone B, Zhengdong Commercial Center
Zhengdong New District, Zhengzhou
Henan Province, China

Email: info@cgotexpo.com
Website: CGOTExpo.com